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Updated September 2023,
TYPES OF PERSONAL INFORMATION WE MAY GATHER
Vaquero-inc Brand and vaqueroincusa.com gathers personal information from you in order to provide superior service, communicate offers on merchandise and services which we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you.
We may combine the information we collect from you with information we receive about you from other sources, such as address update services. In addition, we may collect personal information from you when you write a review on our Sites. However, we do not ask, and you should not enter, your full name anywhere in your review.
INFORMATION WE COLLECT AUTOMATICALLY
When you visit the Sites, we may collect certain information from you, including your Internet Protocol (IP) address, MAC address, browser type, operating system, device-identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Sites. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Sites, the areas or pages of the Sites that you visit, the amount of time you spend viewing the Sites, the number of times you return to the Sites and other clickstream data. We may also use non-personal or aggregated information for statistical analysis, research, and other purposes. We use cookies to help process your order through our website and to provide you with a personalized shopping experience. A cookie is a small text file that is placed on your computer when you access the Sites and allows us to recognize you each time you visit the Sites. To place an order and complete your transaction on vaqueroincusa.com, you must have "cookies" enabled on your Web browser. (If you don't want to enable cookies but would like to place an order, please email us customerservice@vaqueroincusa.com) If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus. Note that browser-management tools for cookies are outside of our control and we cannot guarantee their effectiveness.
We may collect other types of personal information such as demographic data (e.g, household income, age, etc.) to our customer records. See below for information about how to request to have your information deleted.
Cookies also help us:
We may also use web beacons and/or tracking pixels on the Sites, in our emails, and in our advertisements on other websites. Web beacons are tiny graphic images that are used to collect information about your visit to the Sites, such as the pages you view and the features you use, as well as information about whether you open and/or act upon one of our emails or advertisements. We may also collect the URL of the website you visited immediately before coming to the Sites. Web beacons help us analyze our Site visitors' behavior and measure the effectiveness of the Sites and our advertising. We may work with service providers that help us track, collect and analyze this information.
We may combine the information we collect through cookies and web beacons with other information we have collected from you or information from other sources.
USE OF INFORMATION
We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products; (2) to respond to your inquiries; (3) to send you a confirmation email when you make a purchase; (4) to review Site usage and operations; (5) to address problems with the Sites, our business or our services; (6) to protect the security or integrity of the Sites and our business; (7) to monitor the Sites for compliance with our Terms of Use and the law; (8) to contact you with Site updates, newsletters and other informational and promotional materials from us and third party marketing offers from our trusted partners, as well as from other companies; and (9) to provide interest-based advertising to you based on the way you browse and shop on the Sites and other platforms.
DISCLOSURE OF INFORMATION
We may disclose information collected from and about you as follows: (1) to our related companies and service providers, to perform a business, professional or technical support function for us; (2) to our marketing partners, advertisers or other third parties, who may contact you with their own offers; (3) as necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party; (4) to respond to legal process (such as a search warrant, subpoena or court order) and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; and (5) in the event that our company or substantially all of its assets are acquired, your personal information may be one of the transferred assets. We may also disclose your personal information with your express consent. We may share aggregate, non-personally identifiable information about Site users with third parties.
Please note that if you voluntarily submit any personal information for posting on the Sites, such as a review or a blog post, the information becomes publicly available and can be collected and used by others, so you should use care before posting information about yourself online.
Third Party Service Providers:
We may also allow our third-party service providers to collect information about you to enable them to perform services on our behalf, such as website hosting, conducting website usage analytics, sending email, text, or other communications, fulfilling orders, providing marketing assistance and data analysis, processing payments, and other services.
OUR EMAIL PROGRAM
If you have agreed to receive marketing emails from us, you can opt out anytime by clicking the unsubscribe link in the emails. We might still send emails to you about your transactions, accounts you have with us and any contests, sweepstakes you have entered. You may still receive marketing text messages if you have opted in to receive them.
OUR SMS PROGRAM
We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Vaqueroincusa and Vaqueroinc-inc Brand, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages. Pre-paid users may not be able to participate. Check with your mobile operator. Vaqueroincusa and Vaquero-inc Brand collects certain information automatically upon subscription. Information collected includes the type of mobile device you use, unique device identifier and mobile operating system. If you sign up for our text messaging program, cookies may be used to personalize your experience (e.g., send you personalized text messages such as shopping cart reminders).
Opt-in for Vaqueroincusa/Vaquero-inc Brand mobile alerts and offers:
By signing up via text, the vaqueroincusa mobile subscriber agrees to receive vaqueroincusa and Vaquero-inc Brand updates and offers via text. You agree to receive recurring automated promotional and personalized mobile marketing text messages from vaqueroincusa and Vaquero-inc Brand to the mobile number provided by you. Consent is not a condition of purchase. The text messages may be sent using an automated system. Reply STOP to cancel. Reply HELP to for help. Message frequency varies. Msg & Data Rates May Apply. View Terms.
CHILDREN'S PRIVACY AT VAQUEROINCUSA.com
Vaqueroincusa and Vaquero-inc Brand do not sell products for purchase by children. We sell children's products for purchase by adults. Vaqueroincusa and Vaquero-inc Brand, is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent.
ACCESS, CORRECTION & DELETION
We respect your right to access and correct your personal information. You may access your personal information by signing into your account. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.
If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.
YOUR CALIFORNIA PRIVACY RIGHTS (CALIFORNIA RESIDENTS)
California residents have the right to request once per calendar year a list of the companies with which we may share personal information for the third parties’ direct marketing purposes and a list of the categories of such personal information shared. California residents may make this request by e-mailing us at customerservice@vaqueroincusa.com. If emailing, please include "California Privacy Request - Right To Know" in the first line of the description and your California mailing or street address.
If you are a California resident, you also have the right to access, or to request that we delete, any Personal Information we have collected about you, and inquire about our collection, sale, and disclosure of your Personal Information. California residents may make this request by e-mailing customerservice@vaqueroincusa.com. If emailing, please include "California Privacy Request - Request to Delete" in the first line of the description and your California mailing or street address.
California residents have the right to opt out of the sale of their Personal Information where applicable. However, as described in this Privacy Policy, Vaqueroincusa or Vaquero-inc Brand do not sell Personal Information.
Your exercise of these rights will have no adverse effect on the price and quality of our services.
California residents may request further information about compliance with California law and to make a request under California law by e-mailing customerservice@vaqueroincusa.com. Please include "California Privacy Rights Request" in the first line of the description and your California mailing or street address. Please do not include any attachments.
SECURITY
We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
USE BY NON-US RESIDENTS
The Site is operated in the United States under United States law. We do not intentionally offer goods and services to individuals outside of the United States. If you reside in another country, please be aware that any information you provide to us will be collected and stored in the United States or other countries that may have data privacy laws that are less protective than the laws where you reside.
RIGHT TO LODGE COMPLAINTS
We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
UPDATES
Vaqueroincusa and Vaquero-inc Brand may find it necessary to update this privacy policy from time to time. When we do, we will post the revised Policy and the date of the last revision on our website so the consumer is aware of the changes.
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